Hardware independence, no lock-in
Portable ticketing modules run on mixed-vendor estates, from attended inspection and sales devices (PAX A920 Pro, A77) to unattended gates, validators and ticket machines (PAX IM30, IM25).
- Link Consulting Solution
Multichannel Interoperable Ticketing Platform
Smart Ticketing
Smart Ticketing is Link Consulting’s hardware-independent, cloud-native ticketing platform; Synergy runs it on PAX A920 Pro, A77, IM30 and IM25 terminals for open-loop EMV tap-to-ride, account-based ticketing and multi-operator clearing.
Hardware-independent, open-loop mobility payments built for transit authorities and operators.
- Open-Loop EMV & Account-Based Ticketing (ABT)
- Multi-operator revenue distribution and clearing
- Native integration with PAX terminals and Viva.com processing
Overview
Multichannel, interoperable ticketing for modern urban mobility.
A hardware-independent, cloud-native ticketing platform for fare and journey management across operators, transport modes (bus, metro, rail, tram and MaaS) and payment channels (open-loop EMV, closed-loop transit cards, QR and mobile).
Core pillars
Open-loop EMV and multichannel payments
Integrated with Viva.com processing, so riders tap a bank card, Apple Pay or Google Pay, or a contactless transit card.
Interoperability at scale
Multi-operator, multi-municipality clearing and settlement, proven in the Lisbon Metropolitan Area, Geneva (TPG) and Brussels (STIB).
Event-driven microservices
Real-time validation, automatic fare collection (AFC), account-based ticketing (ABT) and dynamic fare rules.
Architecture
From the tap to the settlement.
Every tap, scan or sale becomes an event. The Link Consulting engine validates it in real time, Viva.com processes the payment, and operators see cleared revenue.
Rider channels
- Bank cards and wallets (open-loop EMV)
- Transit cards (closed-loop)
- QR and mobile tickets
PAX terminals
- A920 Pro · A77: inspection and sales
- IM30 · IM25: gates and validators
- SK700 + IM30: ticket kiosks
Link Consulting core engine
- Real-time validation
- Account-based ticketing (ABT)
- Automatic fare collection (AFC)
- Dynamic fare rules and capping
Cloud-native, event-driven microservices
Viva.com
Card and wallet processingOperators and authorities
Clearing, settlement and revenue sharingCompatibility
Hardware compatibility
One ticketing platform across the PAX terminals Synergy supplies.
| Terminal | Role | Inspection | On-board sales | Card top-up | Gate validation | Open-loop EMV | QR tickets |
|---|---|---|---|---|---|---|---|
| PAX A920 Pro | Attended · handheld | Supported | Supported | Supported | Not applicable | Supported | Supported |
| PAX A77 | Attended · mini | Supported | Supported | Supported | Not applicable | Supported | Supported |
| PAX IM30 | Unattended · validator | Not applicable | Not applicable | Supported | Supported | Supported | Supported |
| PAX IM25 | Unattended · compact validator | Not applicable | Not applicable | Not applicable | Supported | Supported | Supported |
| PAX SK700 + IM30 | Unattended · ticket kiosk (with IM30) | Not applicable | Not applicable | Supported | Not applicable | Supported | Supported |
✓ Supported · — Not applicable. Module availability varies by terminal; Link Consulting confirms it for each project.
Integration
Integration points
- Terminal moduleThe Link Consulting ticketing app runs on PAX Android terminals and is installed and updated through MAXSTORE.
- Payment processingViva.com processes card and wallet payments; each tap is linked to the rider’s account for fare capping.
- Core engineFares, products and validation rules are managed centrally, and events stream in real time.
- Clearing and back officeRevenue is distributed between operators, with settlement reports for each authority.
In the city
See it in Synergy City
Mobile Inspection & Onboard Sales
PAX A920 Pro / PAX A77
- Real-time ticket inspection
- On-board fare upgrades
- NFC transit-card top-up
- Open-loop contactless ticket issuing
Transit Turnstiles & Kiosks
PAX IM30 / PAX IM25
- Sub-second gate validation
- Open-loop EMV tap-to-ride
- QR and barcode reading
- Built for outdoor, harsh environments
FAQ
Frequently asked questions
What is Link Consulting Smart Ticketing powered by Synergy?
It is Link Consulting’s cloud-native ticketing platform running on PAX terminals supplied by Synergy: inspectors use the A920 Pro or A77, and gates, validators and kiosks use the IM30, IM25 or an SK700 with an IM30. Riders pay with bank cards, phones, transit cards or QR tickets.
What is open-loop EMV tap-to-ride?
Riders tap the contactless bank card or phone they already carry at a validator instead of buying a separate ticket; the platform links each tap to the rider’s account and applies fare capping.
Can several transport operators share one ticketing platform?
Yes. Smart Ticketing distributes revenue between operators and produces settlement reports for each authority; Link Consulting reports multi-operator deployments in the Lisbon Metropolitan Area, Geneva (TPG) and Brussels (STIB).
Request a demo
Request a Mobility Demo
Synergy coordinates mobility demos with Link Consulting from our headquarters in Alcobendas (Madrid).
Demo requests are handled atSynergyCarretera de Fuencarral 44Edificio 2, A30228108 Alcobendas - Spain
Phone: +34 608 72 37 39Email: luis.barreiros@synergyfs.co